Customer Service Assistant - Junior

Posted on
Wesbeam Armadale
Do you have great customer services skills? organisational skills? high level attention to detail, and the ability to think on your feet? Then we have a fantastic job opportunity for you.

Here at Wesbeam we recognise the true value of our people and you will be given a fantastic opportunity to work within our Victorian Operations Team, with diverse learning opportunities and career path development.

Wesbeam are Australia's leading manufacturer and distributor of Laminated Veneer Lumber (LVL) supplying Engineered Wood Products into the Victorian housing market and construction industry.

We are seeking a self motivated and energetic team member, who will provide exceptional customer service to both internal and external clients, is not afraid to think outside the box and has the confidence to learn and grow with our vibrant, motivated and knowledgable operations team. 

Wesbeam are curently located in Seaford and will be moving into new premises in Danendong in 2018.

Duties and Responsibilities will encompass:

  • Speaking with key Customers
  • Data entry of orders
  • Account and order enquiries
  • General clerical duties
  • Assisting with the day to day running of the office.

  • A polite and confident phone manner.
  • Minimum 1 years' experience in an customer service role.
  • Knowledge of MS Office suite and SAP would be preferable but not essential.
  • Excellent written and verbal communication skills.
  • Accurate Data Entry skills.
  • Any experience in the Timber industry highly regarded.
Wesbeam is dedicated to the development of our team and will assist in Education and Training to improve and develop your skills in Customer Service and Sales Support.

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