Customer Service Representative

Posted on
Rondo Dandenong
  • Multinational Market Leader
  • Victoria team located in Dandenong South
  • Friendly and supportive team

Our Company is a market leader in the design, innovation and manufacture of interior wall and ceiling systems for Australia, New Zealand, Asia, India and the UAE. At Rondo, our people are our greatest asset, our customers are our focus, and our teams pursue excellence and market leadership in everything we do.

We currently have an exciting opportunity for an experienced Customer Service Officer to join or team based in Dandenong South, Vic. This customer focused role is responsible for providing superior, friendly and efficient customer service via all forms of communication to our Rondo customers.

This is a fantastic opportunity to work with a multinational, market leading company covering a wide variety of responsibilities, including but not limited to:

  • Providing superior customer service with a can-do attitude
  • Receiving and processing phone and email orders
  • Assisting customers with technical and sales enquiries
  • Invoicing in a timely manner resulting in a positive customer experience
  • Assisting other Customer Service and Sales Team members
  • Communicate effectively via email, phone and face to face
  • Other customer service and admin duties as required
  • Must be reliable and available to work Monday – Friday and hours of work 8.00am – 4.30pm plus reasonable additional hours as required.

To succeed in this position you will have a customer service focus, excellent written and verbal communication skills, friendly and inviting phone manner, intermediate Microsoft Office skills, excellent computer skills and you must be a team player with effective problem solving skills.

Rondo is an equal opportunity workplace where diversity is embraced and respected. We foster a culture that supports inclusion and encourage qualified candidates of all differences to apply.

Due to limited resources, only short listed candidates are able to be contacted.

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