Customer Service/Admin Officer

Posted on
Smart Recycling Dandenong http://smartrecycling.com.au
Smart Recycling is a privately-owned, family run business which has been in operation since 1999 in the manufacturing and recycling industry.

Due to ongoing expansion we have an opportunity for a committed and motivated person to join and grow with us. This is a full-time position where you will be working in a team environment assisting with customer service, order processing & scheduling together with general office duties.

Role:

Customer Service/Admin Officer reporting to the Administration Manager.


Duties:

  • Answering incoming calls & enquiries from existing and new customers
  • Receiving, processing, checking and confirming sales orders with a high level of accuracy
  • Database maintenance
  • Liaising and assisting with driver's enquiries
  • Assist customers/suppliers and visitors in reception ensuring induction where necessary
  • Assisting with general administration tasks such as processing supplier invoices and other ad hoc duties as and when required

To be considered you will have:

  • Experience in working in a collaborative manner with the team in a busy office to achieve customer service goals
  • Meticulous attention to detail & strong data entry skills with a high level of accuracy
  • You must be a motivated quick learner with a 'can do' attitude
  • Excellent communications skills and professional phone manner
  • Have a willingness to take direction and undertake a variety of tasks
  • Possess fast keyboard skills 60 wpm minimum
  • Microsoft office experience required, especially with Outlook
  • MYOB AccountRight experience preferred, but not essential
  • Not be afraid to ask questions
  • Driver's license and own transport.

In return we offer:

A competitive wage based on qualifications, experience and ability to do the job set out.


A role encompassing a variety of duties in a busy team environment with full training and support.


This is a full time, permanent position with a long-term vision, subject to the usual 3 month probationary period.


Hours are Monday to Friday 8.30am to 4.30pm

Only short- listed applicants will be contacted.

No recruitment agencies please.

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